Customer Service

Order Processing

Orders are processed during daytime business hours, Monday through Friday. Weekend orders are processed by the following business day.

Gift Card Messages

To protect your privacy, our system does not allow us to alter your gift card message in any way once your order is placed. Please double check your card for accuracy as it will print as typed.

Contacting Customer Service

You can contact us by using our Online Customer Service Form.

The Customer Service Department Hours are:

  • Monday through Friday, 9am to 5pm EST
  • Saturday and Sunday, Closed

Questions or Problems with Your Order

Customer Service will contact you with any questions regarding your order, or in the event that your credit card is declined. We will use the billing phone number or e-mail address you provided, unless you specified other contact information.